2017 Wrap Up

2017 started with a mission to improve our IT service and help our clients with new technologies. Over the last year, we refined our support operations to better support our clients and continue to improve on our service delivery. Hawaii Tech Support will go through major software upgrades in the next two months, improving the quality of information available to our technicians and clients and allowing us to better support our clients. Our help desk service will also roll out a new chat support feature that improves the time to resolve issues, helping our clients get back to work faster.

2017 was also a year of significant cyberattacks and system compromises. Major ransomware attacks, compromise of millions of personal records, and high profile politically motivated cyberattacks affected millions of people all over the world. Over the last thirteen years, we've helped our clients with network and systems security. With the changing cyber landscape, Hawaii Tech Support spun out a Cybersecurity focused group providing top notch cybersecurity and auditing services. Our goal is to help our clients improve their security posture and minimize the risks to their information and systems. Starting in 2018, additional security services will be offered to our existing clients and our cybersecurity team will work with local businesses to protect their critical digital assets. Call or email us if you'd like your cybersecurity checked or if your business has audit and compliance requirements, we're here to help!

We strive to be the best IT company to work with. Thank you to our clients for trusting us and allowing us to earn your business each day. On behalf of our Hawaii Tech Support team, Merry Christmas and Happy Holidays.